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-- this website uses cookies to function correctly. you may delete cookies at any time but doing so may result in some parts of the site not working correctly. powered by my surgery website rooksdown & beggarwood practice tel: 01256 396500 the beggarwood surgery, broadmere road, basingstoke, hants 01256 396500 the rooksdown practice, park prewett medical centre, park prewett road, basingstoke 01256 399710 quick links latest news search home news opening times opening times gp availability when we are closed prescriptions repeat prescriptions repeat request pharmacist prescriptions fees appointments making an appointment home visits nurse practitioner test results choose & book sickness certificates new patients pre-registration non-english speakers services services practice nurses travel and holiday health osteopath psychiatry non-nhs services staff doctors nursing team practice team healthcare team contact details have your say patient group patient participation group minutes patient survey report 2014 patient information leaflet survey results survey report friend & family test friend & family results noticeboard if you require a chaperone to attend your appointment, please let the reception team know when booking. new! introducing online appointments! the beggarwood surgery is now offering our patients the choice of booking routine gp appointments online. please note that you will need to register for this service via the links from this website. if you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the electronic booking system to cancel your appointment. complaints, comments and suggestions we will always be willling to hear if there is any way you think that we can improve our service. please find details n the right hand side of this website. non attendance all non attendances are carefully recorded. we often hear from patients that they aren’t able to get an appointment when it suits them. but the lack of appointments is very closely linked to patients who fail to turn up. throughout january 2018 117 doctors appointments and 77 nurse appointments were missed across both beggarwood and rooksdown sites. we understand that sometimes people have to cancel appointments, but we’re just asking that people let us know. if they do cancel, even at short notice, we are nearly always able to fill that appointment. test results please contact the surgery to get the results of any test that you have had done between 2.00pm and 5pm. routine blood, urine and swab results usually take around 3-5 working days to be processed and reported. if you need a test done please ensure your appoinment is before 3pm, otherwise your sample will not be collected until the following day. the results for x-rays and ultrasounds take 7 days and cervical smears take 8-10 weeks. your contact details can we contact you in an emergency? we may to contact you urgently pending the results of blood tests or investigations. you may need to be admitted as an emergency to hospital. please help us to help you by always notifiying us of your change of address, telephone or mobile number. if you haven't got a phone contact, a contact number of a friend, neighbour or relative would be helpful. off on your holidays? please could you help us to help you by checking you have enough medications before you go away? we do require 48 hours to process a prescription. your views are important to us if you or a family member has recently visited our surgery, practice, why not share your experiences on the nhs choices website: www.nhs.uk sex - worth talking about talking about sex doesn’t have to be as difficult as you think. whether it’s knowing about your contraceptive choices, explaining stis, coping with emotions or understanding your body, you'll find straightforward information and advice to make it easier to discuss everything to do with sexual health, right here. new! we would like to introduce a patient participation group here at the practice. would you like to have a say about the services we provide here at the beggarwood surgery? if you are interested in joining the group, please ask at the reception for a contact form, or alternatively, print off a copy here: ppg form please note that we need to ensure that our contact list is representative of our local community and therefore is represented by as many different ethnic backgrounds and age groups as possible. if you do not hear from us in due course then your application request has been unsuccessful . update on the practices’ future from beggarwood and rooksdown practices and north hampshire ccg we have become aware of recent concerns about beggarwood and rooksdown practices and their future plans for providing primary care (gp)services. please can we reassure you that neither cedar medical, the organisation that is responsible for both practices, or the imh group, the organisation that supports the practices, have decided to stop providing the primary care (gp) services that you use. however, the imh group has raised concerns about how it can support the practices in the future and has asked if cedar medical, imh group and north hampshire ccg, the organisation responsible for planning most local health services, can work together to make sure that the practices continue to provide services to local people from their existing buildings. these discussions have started and everyone involved is committed to ensuring that you continue to receive the care you need from the existing practice sites at rooksdown and beggarwood. there are a number of ways this could work and all of these options will be fully explored. we absolutely recognise the importance of getting this right and of ensuring that you are fully involved so will make sure you are kept up-to-date. if you have any concerns at all please do speak to a member of the practice team. 4 october 2018 “on the 4 october 2018 our staff at the rooksdown/beggarwood will be attending an important training event arranged by the north hampshire clinical commissioning group. during this time 12.30 to 18.00 , if you need urgent medical advice or treatment please call nhs111. your local pharmacist can also help with many minor ailments. calling 999 or attending a&e should be reserved for life threatening emergencies only. the practice will open as usual at 08.30 the following day. we are sorry for any inconvenience caused.” gp and practice nurse appointments the rooksdown and beggarwood practice offer all our patients gp and practice nurse appointments at both locations. please click on the cqc tab below to see the last cqc report published on the 3 april 2018 as a result of the cqc visit in january 2018 the rooksdown and beggarwood websites will be merging together. this will occur mid jul 2018, more information about the surgeries can be obtained by clicking here update 21 september 2018 - beggarwood and rooksdown practice are now offering our routine gp appointments to be booked in advance. we have tried a routine gp book on the day appointment system and clearly this is not working for our registered patients at the surgery. as of the 24 september 2018 all of our registered patients can book gp appointments in advance. we are pleased to announce that we will be offering you and your family even better access to gp appointments. as well as the pre-bookable appointments now available monday to saturday, from october 2018, pre-bookable appointments will be available with a healthcare professional on sunday mornings from 9:00am – 1:00pm and on bank holidays . these appointments will be held at the north hampshire urgent care premises on the basingstoke and north hampshire hospital site. these appointments are pre-bookable only, through the practice. to book you can either speak to a member of our reception team by popping into the practice, or calling on 01256 399710 or 01256 396500 during normal practice hours: 08.30 - 18.00.

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